Refund Policy

Effective date: June 15, 2020

  1. Topinfluer is one of services provided by ADV Online Company OU ("Topinfluer"; “we”; “us”) Topinfluer service available at http://topinfluer.com/ (“Site”) are also governed by the Terms and Conditions and Privacy Policy available at http://topinfluer.com/terms and at http://topinfluer.com/privacy. This Refund Policy applies to personal information that we collect through our Apps, mobile applications and other products ("Apps"), forums and our websites ("Website"; “Site”) (collectively named: “Topinfluer Services”, “Services”).

  2. Applicable legislation- legislation of Estonia. All questions not regulated or partly regulated by Terms and Conditions, Privacy Policy, Cookies Policy or Refund Policy, regulated in accordance with substantive law of Estonia. If the disputes have not been resolved by negotiation between You and Topinfluer, disputes brought for consideration in the manner prescribed by actual Regulation of the Court of Arbitration of the Estonian Chamber of Commerce and Industry.

  3. Normally, you may not cancel your account with a full refund.

  4. In exceptional cases, a special «Guarantee Option» can be purchased by user, in which case a refunds beyond the 30-day purchase window will be considered, at the sole discretion of Topinfluer, if user can demonstrate that the Service was not available or usable during the subscription period and that reasonable attempts were made to contact Topinfluer to resolve the issue. In this case, Topinfluer may provide user with a pro-rata refund of service fees paid during the period when the Service was not available or usable.

  5. Refunds according to «Guarantee Option» are generally processed within seven (7) days and are made to the original form of payment used for purchase. All refunds are sent in EUR and therefore the refund amount could differ from the amount originally paid in local currency or cryptocurrency, in a strict accordance with national or regional legislation.

  6. Users whose subscriptions are billed as an in-app purchase through the Apple App Store do not have access to any Topinfluer guarantee.

  7. We may change our Refund Policy from time to time, without prior notice to you, consistent with applicable privacy laws and principles. Your continued use of the Site or Services constitutes your acceptance of our Refund Policy.

  8. Topinfluer Contact information:

ADV Online Company OU

Pae tn 21, Harju Maakond, Tallinn, Estonia, 11415.

Tel: + 7 921 975 4836

e-mail: [email protected]